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Career

Interested in a Career at Bird Rock Systems?

We are looking for proven performers to help fuel our aggressive growth strategy and complement our unique company culture. Whether you’re a seasoned veteran or looking to kick-start your career in the technology industry, we provide a superb environment that promotes personal growth, team work and success.

 

If you’re a sales, engineering, or operations super star, we would love to hear from you.

Network Security Engineer

Bird Rock Systems is seeking a Palo Alto Security Network Engineer for the Southwest US region.

You will be working with customers to plan, design, implement and optimize network security solutions.

Your understanding of network security solutions combined with effective communication skills will enable you to articulate and demonstrate the value of IT/security solutions to technical and non-technical audiences.

Expertise in discovering customer requirements, demonstrating product capabilities, executing Proof of Concepts (POCs) and leading Enterprise Architecture discussions is essential to success in this role.

Job Responsibilities:
Actively participate in the sales process as a subject matter expert of Palo Alto Firewalls, Panorama, Prisma Access as well as other related technologies and manufacturers such as Cisco Systems.
Lead and perform installation, configuration, operation and maintenance of Palo Alto NGFW, Panorama, Prisma Access and other network security solutions.
Lead onsite and remote proof of concept evaluations.
Provide product demonstrations to prospective customers.
Identify customers’ needs and engineering adaptations of products, equipment, and services.
Respond to product, service, and engineering customer inquiries.
Determine the bill of materials (part numbers) that may be required to achieve a customer’s use case.
Determine and explain or demonstrate improvements in the customer environment and propose changes in equipment and processes.
Develop customer staff by providing technical information and training.
Maintain professional and technical knowledge by attending training workshops, reviewing professional publications, establishing personal networks, and participating in professional groups.
Completion of assigned certifications.

Qualifications / Skills:
Problem-solving
Product knowledge
Presentation skills
Advanced network security skills
Technical understanding
Excellent written and verbal communication
Collaborate with technical and non-technical teams
Requirement analysis
Innovation

Education and Experience Requirements:
4+ years professional experience as a technical resource planning, designing, implementing, and optimizing network security technologies.
Minimum 4 years experience with firewall solutions and technologies.
Extensive knowledge of different security threats.
Strong understanding of core Internet protocols and applications.
Experience working with Panorama and virtual system instances
Maintain/update documentation, as well as, document exceptions to standards.
Preferred Security Certifications CISSP, CISM, Palo Alto, Cisco
Strong, organizational, analytical, and interpersonal skills

Submit your information in the form below.


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Account Manager - Los Angeles

Bird Rock Systems is searching for an Account Manager to join our stellar team! The ideal candidate will be customer-oriented with a drive to achieve goals and maintain a great customer experience. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills. 

 

Responsibilities

  • Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction
  • Serve as primary day-to-day liaison with clients and maintain positive ongoing relationships
  • Manage multiple projects simultaneously while interfacing with different internal and external contact
  • Generate sales activities such as meetings, conference calls, event attendance, etc.
  • Build strong relationships with partners, clients and affiliates

 

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years' of proven success in client management
  • Familiarity with sales performance metrics
  • Strong negotiation, presentation and communication skills
  • Preference for industry contacts/knowledge

 

 


Apply Now

Account Manager - San Diego

Bird Rock Systems is searching for an Account Manager to join our stellar team! The ideal candidate will be customer-oriented with a drive to achieve goals and maintain a great customer experience. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills. 

 

Responsibilities

  • Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction
  • Serve as primary day-to-day liaison with clients and maintain positive ongoing relationships
  • Manage multiple projects simultaneously while interfacing with different internal and external contact
  • Generate sales activities such as meetings, conference calls, event attendance, etc.
  • Build strong relationships with partners, clients and affiliates

 

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years' of proven success in client management
  • Familiarity with sales performance metrics
  • Strong negotiation, presentation and communication skills
  • Preference for industry contacts/knowledge

 

 


Apply Now

Account Manager - Orange County

Bird Rock Systems is searching for an Account Manager to join our stellar team! The ideal candidate will be customer-oriented with a drive to achieve goals and maintain a great customer experience. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills. 

 

Responsibilities

  • Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction
  • Serve as primary day-to-day liaison with clients and maintain positive ongoing relationships
  • Manage multiple projects simultaneously while interfacing with different internal and external contact
  • Generate sales activities such as meetings, conference calls, event attendance, etc.
  • Build strong relationships with partners, clients and affiliates

 

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years' of proven success in client management
  • Familiarity with sales performance metrics
  • Strong negotiation, presentation and communication skills
  • Preference for industry contacts/knowledge

 

 


Apply Now

Services Coordinator Intern

We are looking for a proven performer to help fuel our aggressive growth strategy and complement our unique company culture. The Services Coordinator Intern position is an associate position supporting the services delivery needs of our customers.

Our Company: Bird Rock Systems focuses on delivering products and services within our core practices: Cloud, Security, Network, Privacy & Compliance.

The Services Coordinator Intern plays an active role in addressing our customer’s needs with appropriate resourcing and coordination of our team’s schedules. The Services Coordinator Intern strives to enable the services team in delivering and exceeding the expectations of the customer while balancing the priorities of schedules, resource needs, costs, and internal operations.

Reports to: Director of PMO

Essential Functions:

  • Work with the sales team, pre-sales, and post-sales engineers to deliver solutions that meet customer requirements within budget and agreed-upon timeframe
  • Provide relevant project information to the Operations Team
  • Ensure that requests are clearly defined
  • Validate the level of effort for requests and their related scope
  • Facilitate services communications for engagements
  • Assemble and coordinate team members and assigning them to appropriate services requests
  • Coordinate the scheduling of resources both internally and externally
  • Run meetings with clients to address service requests with our teams
  • Serve as the voice of the team for communications, leading or auditing meetings regarding project status, as well as tracking open issues
  • Responsible for processing change orders or services requests
  • Updating, closing, maintaining, and reporting on open retainers
  • Seek to continuously improve profitability and efficiency of service delivery with processes and procedures
  • Communicate job and customer presence expectations to engineers
  • Deliver new contractor onboarding training
  • Monitor customer satisfaction and work quality, remedy when necessary
  • Negotiate contractor rates
  • Work with internal operations to process invoices, report on services data, and facilitate services operational initiatives
  • Maintain any customer files/folders supporting requests, resource staffing, and other services initiatives
  • Updating trackers for customer’s requests or related projects
  • Supporting Services Team and PMO initiatives

Required Skills:

  • Time management
  • Organization: Personal Tasks and Other resources Tasks
  • Resource management
  • Urgency in Communications
  • Customer service
  • Problem-solving
  • Effective written and verbal communications
  • Understanding of project management methodology such as Agile or SCRUM
  • Bachelor's degree, Project Management Training, or other related experience
  • Proven Coordination Experience
  • Ability to manage multiple requests from multiple parties at a time
  • Microsoft Office Applications

Preferred Experience:

  • Mavenlink
  • Salesforce
  • IT Infrastructure, IT Assessments, Cybersecurity, or Related Tech Background

Apply Now

Project Manager

Want to join a World Class Team? We are looking for a proven performer to help fuel our aggressive growth strategy and complement our unique company culture. The Project Manager position is an associate to senior-level position supporting the project management needs of our customers.

Bird Rock Systems focuses on delivering products and services within our core practices: Cloud, Security, Network, Privacy & Compliance.

The Project Manager holds the overall responsibility for the successful planning and execution of a customer-facing project.

The Project Manager plays an active role in all phases of a project: Initiation, Planning, Execution, Monitoring / Controlling, and Closing. The Project Manager strives to enable the project team in delivering and exceeding the expectations of the customer while balancing priorities of scope, timeliness, and cost.

Essential Functions:

  • Work with the sales team, pre-sales, and post-sales engineers to deliver solutions that meet customer requirements within budget and agreed-upon timeframe
  • Provide relevant project information to the Operations Team
  • Review and validate project contracts for accuracy and risk
  • Plan and oversee the preparation and dissemination of project communications
  • Assembly and coordination of the project team members and assigning individual responsibilities
  • Create and manage critical governing documents for the project team including the project plan, issue and risk logs, rosters, and other project artifacts
  • Organize and manage all phases of the project to ensure on-time completion
  • Ensure that all project tasks are assigned and that all resources are being optimally utilized
  • Lead meetings with the project team to assess the status and resolve issues as needed
  • Serve as the voice of the project team for communications, leading meetings, reporting, as well as issues and risks
  • Review and track the status of project deliverables and provides verbal and written project updates and ongoing cost analysis of project delivery
  • Responsible for managing scope creep and change orders
  • Manage project budget, timecards, keying and tracking costs, and forecasts
  • Following and applying standard project management processes and project documentation
  • Seek to continuously improve profitability and efficiency of service delivery with processes and procedures
  • Deliver new contractor onboarding training
  • Monitor customer satisfaction and work quality, remedy when necessary
  • Expand and maintain relationships with engineering resources
  • Negotiate contractor rates
  • Work with the engineering team to deliver IT services to Bird Rock Systems

Required Skills:

  • Time management
  • Organized
  • Resource management
  • Respond to customers in a timely manner
  • Risk management
  • Customer service
  • Problem-solving
  • Effective written and verbal communications
  • Understanding of project management methodology such as Agile or SCRUM
  • Bachelor's degree or Project Management Training
  • Proven project management experience
  • Ability to manage multiple projects at a time
  • Microsoft Office Applications

Preferred Experience:

  • Mavenlink
  • Smartsheets
  • Salesforce
  • IT Infrastructure, IT Assessments, Cybersecurity, or Related Tech Background

Apply Now

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