Success with Rapid7 and Our Experts
Don't Only Use Part of Your Tools! See How We Help!
Bird Rock Systems has Subject Matter Experts ready to help with many of the industry's leading tools for IT, Security, Cloud, Privacy, and Compliance.
Today, we'll cover a story of where Bird Rock Sytems was able to help get a customer (one of many) the help that they needed with Rapid7 and bring it's full value for to their org.
Let's Set the Stage!
Our customer is in the Finance and Loan industry with hundreds of employees across the US.
Our customer came to us where they were facing challenges in fully leveraging the capabilities of their Rapid7 suite of products. Despite having a robust security infrastructure, they struggled with optimizing their use of Rapid7’s solutions to proactively identify and mitigate threats.
How did Bird Rock Systems Help?
Bird Rock Systems spent time with the customer to figure out what ROI they needed and expected to see out of Rapid7 and what they wanted to accomplish with it. We dedicated a subject matter expert to assess the state of their tools, built a comprehensive plan to get the tools set up and tuned properly, and then worked with the customer's team to apply the changes while training them on the ins and outs of the tools. After the changes were put into place, our expert visited on a monthly basis to ensure that our customer was getting full value out of the Rapid7 suite, including:
- InsightVM: Ensuring continuous vulnerability management and prioritization of risks based on the company’s unique environment.
- InsightIDR: Enhancing incident detection and response capabilities by fine-tuning alerting mechanisms and integrating with existing security tools.
- InsightAppSec: Conducting regular application security testing to identify and remediate vulnerabilities in web applications.
- InsightConnect: Automating repetitive security tasks to improve efficiency and response times.
How is the Customer Now?
Our customer has been so much happier with the tools, the time savings, and the insights that they now have and know how to use. Here are some of the specifics around some of the tools:
- Improved Security Posture: a significant reduction in vulnerabilities and faster incident response times where senior leadership is more supportive of the tools.
- Enhanced Efficiency: Automation of routine tasks through InsightConnect allowed the internal security team to focus on more strategic initiatives.
- Proactive Threat Management: Regular assessments and adjustments ensured that the company stayed ahead of emerging threats.
- Increased ROI: By fully utilizing the Rapid7 suite, our customer has maximized their investment and achieved better overall security outcomes.